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PRIVACY POLICY

Mālama Media Group – Privacy Policy

Effective Date: 11/1/25
Last Updated: 4/7/26

1. INTRODUCTION

Mālama Media Group (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, share, and safeguard your information when you visit our websites, mobile applications, social media platforms, contests, promotions, and other digital services (collectively, the “Services”).

This policy applies to all Mālama Media Group properties, including but not limited to:

  • KKOL-FM Decades 107.9 
  • KHCM-FM Country 97.5 
  • KHNR-AM 690 / FM 94.3 The Answer 
  • KGU-AM 760 / FM 95.1 The Word 
  • KGU-FM 99.5 The Word 

By using our Services, you agree to the terms of this Privacy Policy.


2. INFORMATION WE COLLECT

We may collect the following types of information:

A. Information You Provide

  • Name 
  • Email address 
  • Phone number 
  • Mailing address 
  • Social media handles 
  • Contest entries or submissions 
  • Survey responses or feedback 

B. Automatically Collected Information

  • IP address 
  • Device type and browser 
  • Location data (approximate) 
  • Pages visited and time spent 
  • Referral sources 

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve user experience 
  • Analyze traffic and engagement 
  • Deliver targeted advertising 

Cookies are commonly used to personalize content and track usage patterns across websites. 

You may disable cookies through your browser settings, but some features may not function properly.


3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Operate and improve our Services 
  • Administer contests, promotions, and giveaways 
  • Communicate with you (email, SMS, newsletters) 
  • Deliver content, advertising, and offers 
  • Respond to inquiries and customer service requests 
  • Analyze usage and trends 

We may also use your information to recommend services or content that may interest you, consistent with industry practices. 


4. SHARING OF INFORMATION

We may share your information with:

A. Service Providers

Third-party vendors who assist with:

  • Website hosting 
  • Email marketing 
  • Analytics 
  • Promotions fulfillment 

These vendors are contractually obligated to protect your information and may not use it for unrelated purposes. 

B. Business Transfers

In the event of a merger, sale, or restructuring, user information may be transferred as part of the business assets. 

C. Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes 
  • Protect rights, safety, or property 
  • Prevent fraud or abuse 


5. SOCIAL MEDIA & THIRD-PARTY PLATFORMS

Our Services may integrate with third-party platforms (e.g., Instagram, Facebook, TikTok).

Please note:

  • These platforms operate independently 
  • We are not responsible for their privacy practices 
  • You should review their policies separately 


6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. 

However, no system is 100% secure, and we cannot guarantee absolute security.


7. YOUR PRIVACY RIGHTS & CHOICES

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data 
  • Request corrections or deletion 
  • Opt out of marketing communications 
  • Limit certain data uses 

Marketing Opt-Out

You may unsubscribe from emails or texts at any time by:

  • Clicking “unsubscribe” in emails 
  • Replying STOP to SMS messages 
  • Contacting us directly 

Even if you opt out, we may still send administrative messages.


8. CHILDREN’S PRIVACY

Our Services are not intended for children under 13.

We do not knowingly collect personal information from children under 13. If such information is identified, we will promptly delete it.


9. THIRD-PARTY LINKS

Our websites may contain links to external websites.

We are not responsible for the privacy practices or content of those third-party sites. 


10. DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill business purposes 
  • Comply with legal obligations 
  • Resolve disputes 


11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of those changes. 


12. CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact:

Mālama Media Group
420 Waiakamilo Rd #405
Honolulu, Hawaii 96817
[email protected]
808-788-3860 (Main Line)